Qualifications:
- Should be a degree holder
- at least 8yrs experience in the BPO industry
- proficient in reporting & visualization tools like Excel and Power BI
- Worked with data warehousing & ETL Tools such as Snowflake
- Has working knowledge on analytical & statistical tools, specifically, SQL
BI Analyst III Key Responsibilities
- Lead advanced data analysis, modeling, and insight generation
- Build and enhance dashboards, KPIs, and multi-layered reporting frameworks
- Partner with stakeholders to translate data into actionable recommendations
- Ensure data accuracy, integrity, alignment with business requirements, and consistent reporting standards
- Produce financial performance reports used by Ops leadership
- Build automated financial scorecards, variance analyses, and trend models
- Prepare executive-ready reports, including narrative summaries and performance insights
- Support forecasting activities with data models and scenario-based projections
- Mentor junior analysts in advance reporting techniques and data storytelling
- Act as POC for complex reporting requests
