The Business Intelligence Analyst & Internal Coordination role is responsible for transforming data into actionable insights to support strategic decision-making, while ensuring seamless coordination across internal teams
This role bridges analytics and operations by driving reporting efficiency, aligning stakeholders, and improving internal workflows
Key Responsibilities
Business Intelligence & Data Analytics
Develop, maintain, and optimize dashboards and reports (e.g., KPIs, performance tracking)
Conduct competitor scanning and market intelligence analysis to identify trends, opportunities, and risks
Monitor competitor campaigns, product offerings, and pricing strategies
Provide actionable insights and benchmarking reports to support business decisions
Ensure data accuracy, integrity, and consistency across reports
Automate reporting processes to improve efficiency
Internal Coordination & Stakeholder Management
Serve as the main point of contact for cross-functional coordination (e.g., Ops, Marketing, Finance, Compliance)
Track and monitor deliverables such as Accreditation, NDA, and TOR requests
Facilitate alignment meetings and ensure timely follow-ups on action items
Document workflows, processes, and internal guidelines
Support implementation of tools (e.g., Lark) to streamline and formalize workflows
BD Proposal & Commercial Support
Assist Account Managers in preparing business proposals, presentations, and partnership decks
Conduct basic research and benchmarking to support proposal development
Help structure commercial terms, pricing comparisons, and partnership models
Ensure proposals are aligned with business goals and internal guidelines
Ad-hoc Business Support
Provide day-to-day support to Account Managers on BD-related tasks
Assist in cross-functional projects as required
Take on additional responsibilities assigned by the Account Manager or team lead
Qualifications
Bachelors degree in Business, Data Analytics, Statistics, IT, or related field
25 years experience in Business Intelligence, Data Analytics, or similar role
Strong analytical and problem-solving skills
Experience with BI tools (e.g., Power BI, Tableau, Google Data Studio)
Proficiency in Excel/Google Sheets (advanced level)
Strong communication and stakeholder management skills
Proficiency in Mandarin (spoken and/or written) is required
Key KPIs
Timeliness and accuracy of reports
Stakeholder satisfaction
Reduction in turnaround time for requests
Efficiency improvements in workflows
Data-driven decision adoption rate
Positioning Of This Role
Support-and-research heavy but commercially exposed
