Business Intelligence Administrator

Job Description

Configure, install, administer, operate, upgrade, monitor, sustain, and support existing Business Intelligence (BI) platforms and related infrastructure. Responsible for end-to-end service delivery across BI platforms.

Job Responsibilities

• Responsible for swiftly resolving disruptions to technology services to minimize user impact and maintain service levels.
• Review the production readiness of technology solutions and application deployments, and coordinate next steps across involved teams.
• Oversee and guide analysis of performance trends and ensure proactive actions are taken to prevent potential impacts.
• Apply logical reasoning and structured problem-solving techniques to resolve technical issues.
• Demonstrate understanding of statistical models for problem analysis and decision support.
• Actively support team members and contribute recommendations to improve processes and best practices.
• Perform deployments, job scheduling, and platform monitoring activities.
• Administer and manage BI platform operations, ensuring stability and availability.
• Participate in incident management and on-call rotation support.

Requirements

• Minimum 3+ years of in Business Intelligence administrations
• Strong knowledge of Business Intelligence platforms, including Qlik, MicroStrategy, BusinessObjects, and Microsoft Power BI.
• Experience managing BI platform operations, including deployments, job scheduling, and monitoring.
• Experience with scripting/programming languages such as Python, and automation tools like Terraform and Ansible.
• Experience working in on-premises and AWS environments across Linux and Windows operating systems.
• Strong understanding of incident management and root cause analysis.
• Experience in capacity planning and performance optimization.
• Knowledge of code management processes and deployment practices.
• Ability to engage cross-functional teams to implement performance tuning and optimization recommendations.
• Strong awareness of industry trends and emerging technologies.
• Willingness to participate in on-call support rotations.
• No. of hours per week: 45 hours
• Shift Schedule: US hours, 8AM to 6PM ET
• Work Set up: Hybrid 2x a week in Mandaluyong