What can you expect in a Business Insights Analyst role with TaskUs:
- Focus: Strategic influence, mentorship, and high-level stakeholder management.
- Strategic Storytelling: Architect data-driven narratives that translate complex datasets into high-level business stories, directly influencing executive strategy and pivoting organizational tactics.
- Decision Support Leadership: Oversee the synthesis of complex data into actionable frameworks, ensuring insights are prioritized based on their potential for business impact.
- Stakeholder Synthesis: Serve as the primary consultant to business partners, translating technical analytical findings into executive-ready next steps and strategic roadmaps.
- Reporting Strategy & Oversight: Define the roadmap for ad-hoc and automated reporting, ensuring all outputs align with core business KPIs and long-term objectives.
- Cross-Functional Orchestration: Lead collaborations with Data Visualization and Engineering teams to build scalable, repeatable reporting ecosystems that maintain high standards of data hygiene and trend discovery.
- Technical Liaison: Bridge the gap between technical teams and business units by translating high-level business requirements into robust technical specifications and vice versa.
- Insight Governance: Direct the integration of disparate data sources and the development of strategic assumptions to identify untapped market opportunities and business risks.
Must-Have Core Competencies:
- Statistical Modeling & Analysis: Ability to run rigorous statistical analysis on labeling outputs and determine the exact testing or sampling needed to improve the classifiers.
- Intermediate SQL: Ability to independently query and extract raw labeling data to serve as the source of our dashboards and reports.
- Data Visualization: Proficiency in tools like Looker Studio, Tableau, or Power BI to translate complex statistical findings into clear, actionable dashboards.
Optional Skills:
- Foundational ML / NLP Evaluation: Understanding of core machine learning metrics (Precision, Recall, F1 scores, etc.) to properly evaluate classifier performance and familiarity with the technical concepts and language.
- A/B Testing Framework Design: Experience setting up control groups for process changes.
- Root Cause Analysis: Ability to transition the role from simply reporting numbers to identifying the cause of errors.
Education / Certifications:
- Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.
Work Arrangement:
- 100% onsite
- Night Shift
- Site: Imus, Cavite or Ortigas
- Amenable to start ASAP
