Business Development & Project Management Manager
Industry: Fintech / Cross-Border Payments / Financial Services
Employment Type:
Experience Level: 5+ Years
About the Role
We are looking for an experienced Business Development & Project Management Manager to support the growth and execution of strategic initiatives within the cross-border payments and financial technology space.
This role will combine business development, partnership management, project management, and commercial execution, working closely with internal teams and external partners to identify new business opportunities, develop payment solutions, and successfully deliver strategic projects.
The ideal candidate has a strong understanding of payments, fintech, remittance, banking, or related financial services, together with proven experience managing business relationships and cross-functional projects from concept through implementation.
Key Responsibilities
Business Development & Partnerships
- Identify and develop new business opportunities across cross-border payments, fintech, remittance, banking, and digital financial services.
- Research target markets, potential partners, customer segments, and emerging payment opportunities.
- Build and maintain relationships with banks, fintech companies, payment providers, money transfer operators, merchants, and other strategic partners.
- Develop business proposals, presentations, commercial models, and partnership plans.
- Lead discussions with prospective clients and partners to understand business requirements and identify appropriate payment solutions.
- Support negotiations involving commercial terms, pricing, service models, partnerships, and implementation requirements.
- Develop and maintain a strong business pipeline and provide regular updates on opportunities and progress.
- Identify opportunities to expand existing partnerships and generate additional revenue streams.
Project Management & Implementation
- Lead and coordinate business and payment-related projects from initiation through implementation and post-launch.
- Define project scope, objectives, timelines, deliverables, dependencies, and success metrics.
- Coordinate cross-functional teams across Business Development, Product, Technology, Operations, Compliance, Legal, Finance, and other stakeholders.
- Manage project risks, issues, dependencies, and action items to ensure timely delivery.
- Facilitate project meetings, stakeholder discussions, and progress reviews.
- Prepare project plans, status reports, presentations, and executive updates.
- Ensure business requirements are clearly documented and effectively translated into implementation requirements.
- Coordinate partner onboarding, integration activities, testing, readiness, and go-live activities.
- Monitor project performance and proactively escalate issues that may impact scope, timeline, quality, or commercial objectives.
Payments & Solution Development
- Work with internal and external stakeholders to develop solutions for cross-border payments, remittances, collections, payouts, and business payments.
- Understand payment flows, settlement processes, foreign exchange considerations, transaction requirements, and partner integrations.
- Collaborate with Technology and Product teams on API integrations and digital payment solutions.
- Support the evaluation of new payment corridors, payout methods, banking partners, wallets, and other payment capabilities.
- Ensure proposed solutions are aligned with operational, compliance, regulatory, and commercial requirements.
Stakeholder & Relationship Management
- Serve as a key point of contact for assigned business partners and strategic initiatives.
- Build strong relationships with senior stakeholders and external partners.
- Facilitate alignment among commercial, technical, operational, and compliance stakeholders.
- Communicate complex business and project matters clearly to both technical and non-technical audiences.
- Manage expectations and ensure timely follow-through on commitments.
Reporting & Continuous Improvement
- Track business development pipeline, project milestones, partner performance, and key commercial metrics.
- Prepare management reports and presentations highlighting progress, opportunities, risks, and recommendations.
- Identify opportunities to improve processes, partner experience, project delivery, and overall business performance.
- Stay informed about developments in fintech, cross-border payments, digital banking, remittance, and payment technologies.
Qualifications
- Bachelor's degree in Business, Finance, Economics, Management, Information Technology, Engineering, or a related field.
- At least 5 years of professional experience combining Business Development, Project Management, Partnerships, or related functions.
- At least 3 years of experience in a similar industry, preferably:
- Fintech
- Payments / Payment Processing
- Cross-Border Payments
- Remittance
- Banking / Digital Banking
- Financial Services
- E-wallets / Digital Payments
- Money Transfer
- Payment Technology
- Proven experience managing business partnerships, client relationships, or strategic accounts.
- Demonstrated experience managing projects involving multiple cross-functional stakeholders.
- Strong understanding of business development and commercial processes.
- Strong project management, organizational, and problem-solving skills.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Ability to manage multiple projects and business opportunities simultaneously.
- Strong analytical and business acumen.
- Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Word.
Preferred Qualifications
- Experience working with banks, fintechs, MTOs, payment processors, payment gateways, or financial institutions.
- Experience with API-based payment solutions or technology integrations.
- Exposure to AML/KYC, transaction screening, compliance, settlement, FX, or payment operations.
- Experience launching or implementing new payment products, corridors, or partner integrations.
- Experience working with international or regional stakeholders.
- Project Management certification such as PMP, PRINCE2, or equivalent is an advantage.
Key Competencies
- Business Development
- Strategic Partnerships
- Project Management
- Commercial Acumen
- Stakeholder Management
- Negotiation & Relationship Building
- Payments & Fintech Knowledge
- Cross-Border Payments
- Problem Solving
- Business Analysis
- Project Planning & Execution
- Communication & Presentation
- Risk & Issue Management
- Cross-Functional Collaboration
Success in the Role
Success in this position will be measured by the individual's ability to:
- Generate and develop qualified business opportunities.
- Build and strengthen strategic partnerships.
- Successfully deliver business and payment-related projects.
- Support the launch and implementation of new payment solutions.
- Improve partner onboarding and project execution.
- Contribute to revenue growth and expansion into new markets or payment corridors.
- Maintain strong relationships with internal stakeholders and external partners.
