Company Description WeCopy Fintech Inc. is a global technology company headquartered in Canada, built on over 16 years of experience in the tech sector. The company focuses on innovative and transformative solutions within the fintech industry, serving diverse markets worldwide. Team members collaborate across countries and disciplines to develop products that address real business and consumer needs. Joining WeCopy Fintech offers the opportunity to contribute to forward-thinking projects in a dynamic and growth-oriented environment.
Role Description
- Customer Consultation: Provide information and answer customer inquiries to help them clearly understand the company's products and services.
- Weekly Webinar Organization: Coordinate weekly online training sessions on the company's products and platform to enhance customers knowledge and understanding.
- Customer Support & Request Handling: Promptly handle customer inquiries and support requests to ensure a positive customer experience.
- Customer Relationship Management: Use CRM tools to maintain and develop strong customer relationships.
- Collaboration with Advertising Partners: Work closely with agencies, group administrators, and influencers to support communication and marketing campaigns.
- Agency Coordination: Work with agencies on translation and content posting activities.
Qualifications
- Strong Analytical Skills and Market Research capabilities to assess opportunities, trends, and customer needs.
- Excellent Communication and Customer Service skills to engage prospects, manage relationships, and support client satisfaction.
- Demonstrated Lead Generation experience, including prospecting, cold outreach, and pipeline development.
- Familiarity with business development or sales processes in fintech or technology industries is an advantage.
- Proficiency with CRM and productivity tools (e.g., Salesforce, HubSpot, or similar) and basic data reporting.
- Ability to work effectively in a multicultural environment and collaborate with remote global teams.
- Bachelor's degree in Business, Marketing, Finance, or a related field, or equivalent practical experience.
- Fluency in Filipino
- Salary: Negotiable
Working Location: Remote
