POSITION SUMMARY:
Analyzes data and presents findings to business owners. Assists Broadspire GBSC management in developing dashboard and scorecards to represent metric results.
DUTIES AND RESPONSIBILITIES:
- Performs research and analysis of existing processes and helps develop strategies and enhancements for improvement.
- Analyzes information, methods, systems and procedures to determine the most useful solution for improvement or new business areas.
- Consolidate data into actionable summaries to ensure stakeholders have the information necessary to make informed business decisions
- Develops and/or maintains new or improved processes based on findings and analysis.
- Plans, coordinates and implements all phases of moderately complex reporting and data analysis.
- Charts existing business processes in order to define current business activities for the development of procedures and models.
- Work closely with Broadspire GBSC management to communicate root causes for customer success or failure, and help drive requirements for product enhancement and development.
- Works with business owners to build account specific strategies that will lead to measurable success.
- Assists with projects to build organizational solutions that we can offer to our clients
- Upholds the Crawford Code of Conduct
EDUCATION:
- Bachelor's degree in Statistics, Math, Economics or related field
EXPERIENCE:
- At least three (3) years experience in a professional environment.
FUNCTIONAL/TECHNICAL AND BEHAVIORAL COMPETENCIES
- Has handled data analysis projects
- Internship or Co-op experience in related field is strongly preferred
- Argumentative essays that demonstrate clear analysis of complex problems and holistic thinking
- Lean Certification or any QMS certification.
- Advanced in MS Excel and PowerPoint
- Some experience in MS Access preferred
- Any other programming or database experience preferred
- Capable of quickly learning new tools as needed and training others in the use of those tools
- Understanding of the scientific method
- Excellent logic
- Understanding of statistics preferred
- Ability to articulate complex concepts simply for a non-technical audience
About Us
Why Crawford
Because a claim is more than a number it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com .
When you accept a job with Crawford, you become a part of the One Crawford family.
- Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
