Business Center Operations Supervisor | SM Store Bataan

Job Function

Responsible for the day-to-day operations of on-site and off-site locations. Will lead the team and ensure the delivery of excellent ice to retain and acquire customers towards sales growth and business profitability.

Responsibilities

• Support development of strategies for sales achievement
• Monitor and analyze financial performance and identify areas for improvement
• Resolve issues regarding escalated customer inquiries to meet business objectives
• Monitor team development and provide coaching and feedback

Qualifications

• Graduate of Bachelor's Degree preferably business-related course
• At least 3 years solid work experience as a Customer Service supervisor or a similar role