About Barhead
At Barhead, our specialised consultants focus on delivering business solutions, leveraging Microsoft's Technology Stack. We believe that it is a combination of people, technology, and business drivers that underpin the most successful implementations.
As a leading Microsoft Business Applications partner with global cross industry expertise, we cover the diverse product offerings from Microsoft and the broader ecosystem, supporting our clients to modernise their systems and processes. Our collaborative client engagement model centred on business outcomes enables us to deliver the most innovative use of technology.
Our consulting expertise and offerings span the entire Microsoft stack Office 365, Dynamics 365 and Azure, anchored around a business solution. We cover Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain Management, Project Service Automation, Artificial Intelligence, Customer Insights), and Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agents).
Our expertise extends to independent software vendor (ISV) product development, utilising Microsoft's Power Platform. We are one of nine certified Microsoft Business Applications ISV Development Centre organisations in the world.
Responsibilities:
- Develops deep knowledge and expertise on Barhead products and services.
- Supports the Business Applications Specialist Team in developing configuration best practices and standards for Microsoft Products and Solutions.
- Keeps up to date with the latest development in Microsoft Products and Solutions.
- Performs system configuration based on approved requirements.
- Understands client requirements and translate these to system features / solutions
- Supports Project Team in delivering quality system solutions
- Prepares and conduct client demos and presentations.
- Supports the Business Analysts Team in scoping activities and recommends solution approaches.
- Helps Technical Team in understanding and translating requirements to build appropriate system solution
- Assists in the enforcement of project deadlines and schedules
- Assists Practice Capability Team (e.g. HR, ERP, CRM, et al) in developing system solutions on Microsoft Platform
- Adherence to the organization's Information Security Management System (ISMS) policies and procedures, including responsibilities in safeguarding information, reporting security incidents, and maintaining awareness of data protection and confidentiality obligations;
- Perform other duties as assigned from time to time.
Qualifications:
- At least 2 years experience in the field of Business Systems and IT ideally as a functional software developer implementing CRM or SaaS solutions
- Detailed, organized, and results-oriented
- Ability to effectively prioritize and escalate issues as required
- Excellent written and verbal English communication skills
- Bachelor's degree or equivalent, preferably in Computer Science/IT/Business Management/Engineering
- Experience working in an IT consulting organization or environment is preferred
- Experience with different project methodologies (Agile, waterfall, et al.) is preferred
- Experience in working in a global environment, delivering service to global clients is preferred
- Must be willing to travel and be amenable to changes in work shift/location, as needed on a per project basis
