JOB SUMMARY:
Responsible for transforming data into knowledge and insights via descriptive and inferential analytics to support Consumer Banking Segment (Credit Cards/ Loan Products) in line with strategic decision-making and key performance indicators in the following areas:
- Credit Policy development, analysis, and adjustments
- Application Scorecard development and maintenance
- Behavioral Scorecard development and maintenance
- Collection Scorecard development and maintenance
- Portfolio Management Analytics to support: New Card Acquisition Programs (Customer Lead generation from RBB Clients); Customer Retention Programs o Cross/Up-Sell Programs; Usage Programs; Exit Programs
- Customer, Channel, and Product Profitability
- Campaign Management - Omnibus programs post campaign analysis; Test programs post campaign analysis
- Customer Lead Generation Reports
Educational Background:
Bachelor's degree in any business related field.
- Preferably Statistics, Mathematics, Computer Science or Engineering
- Professional qualification is an advantage (e.g. CPA/ MBA/ CFA).
Professional Experience:
At least three (3) years of relevant experience in the areas of Business Analytics, Data Intelligence, and or Cards/Loans Portfolio Management and Analytics, with entrepreneurial mindset and good inter-personal and communication/ presentation skills.
Knowledge and Skills Required:
- Technical skills - Python, R, SQL or SAS, Power BI or any BI tools
- Excellent problem solving, troubleshooting, communication and collaboration skills
- Strong knowledge in Cards/ Loans Business depending on assignment
- Strong knowledge of relevant regulations. (i.e. BSP, MasterCard)
- Must be able to handle complex tasks and projects simultaneously
- Must be able to work under progressively tight turn-around time to meet customer expectations
- Must be a team player with high level of maturity to deal with internal and external issues
- Ability and flexibility to adjust and adapt to the continuous changes, improvement and innovations
- Must have a keen attention to detail and high level of accuracy in producing reports/ MIS
- Must have analytical and have the ability to articulate Strengths, Weaknesses, Opportunities, Threats, and other relevant and actionable insights from reports generated
- General awareness of the banking business or other banking products and services
