Business Analyst

Is there a Zenika in you

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Your Role as a Zenika Consultant:

As a Business Analyst, you'll work on impactful digital transformation projects across a range of industries.

Business Analyst

We're looking for a Business Analyst / Senior Business Analyst to drive the delivery of digital and cloud-based solutions, working closely with both business stakeholders and engineering teams.

This role is ideal for someone who enjoys solving complex problems, shaping solutions, and driving impact from idea through to delivery - including projects within large-scale or public sector environments.

Key Responsibilities

• Act as the bridge between business and technical teams, ensuring alignment across requirements and delivery throughout SDLC
• Gather and translate requirements into clear artefacts (e.g. user stories, process flows, functional specs)
• Analyse complex business and system problems using process mapping, data analysis, and impact assessments to drive informed decision-making
• Collaborate with engineers on solution design, including integrations, scalability, and performance
• Participate actively in Agile ceremonies (sprint planning, backlog refinement, stand-ups, reviews, retrospectives)
• Design and lead UAT and validation activities, ensuring solutions meet business, technical, and quality requirements
• Support post-go-live monitoring and continuous improvement, leveraging user feedback and system insights
• Identify opportunities to optimise processes and enhance digital products, contributing to longer-term strategy and innovation initiatives

What we're looking for

• Bachelor's degree in Business, Information Technology, Computer Science or related field
• 5+ years of experience in business analysis within technology-driven or enterprise environments
• Experience working across both business stakeholders and engineering teams
• Solid understanding of digital systems and cloud concepts (e.g. APIs, integrations, SaaS/PaaS/IaaS, non-functional requirements)
• Hands-on experience in Agile / Scrum environments
• Strong skills in requirements engineering, process modelling, and impact analysis
• Exposure to low-code / no-code platforms or large-scale digital platforms is a plus
• Strong stakeholder management skills, with the ability to engage both technical and non-technical audiences
• Exposure to public sector projects in Singapore
• Relevant certifications in Business Analysis, Agile, Scrum, Product Management, or

Process Improvement will be advantageous

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