Job Description:
- Engage with stakeholders to understand needs and translate them into clear, actionable requirements.
- Conduct comprehensive analysis of existing systems, processes, and user feedback to identify opportunities for improvement.
- Work closely with the Product Manager/Owner and Software Engineering, following Agile principles, to help define requirements/user stories, incorporate feature requests, estimate development effort and prioritize/groom backlog items.
- Translate business, user, and product needs into requirements (user stories and tasks) and a prioritized roadmap and product backlog based on business goals and resource requirements.
- Collaborate with cross-functional teams (UX, product, development, etc.) to design, build, launch, assess, and iterate against product features.
- Create and maintain comprehensive documentation, including requirements, process flows, release notes and user guides.
- Collaborate with QA teams to develop test plans and ensure deliverables meet the quality standards.
- Conduct User acceptance testing/product QA for ongoing deployments and product launches.
- Propose and implement process improvements to enhance the efficiency and effectiveness of product delivery.
Qualifications:
- University Degree (Equivalent to Bachelor's degree) in Computer Science, Business, or a related discipline.
- 5 years or more of related discipline experience or demonstrated competency.
- Technical background/aptitude and willingness to learn, with experience in Drupal/WordPress preferred.
- Facilitation skills ability to lead small to medium groups of internal stakeholders towards desired outcomes to meet business objectives.
- Demonstrated success in defining and launching products that meet and exceed business objectives.
- Excellent written and verbal communication skills.
- Proven ability to influence cross-functional teams without formal authority.
- Strong project management skills with the ability to meet tight deadlines and prioritize workloads to support continuous, meaningful delivery.
Work arrangement: Hybrid
Work Shift: Mid-shift (1pm-10pm)
