The Business Analyst Officer (Marketing / PXE Applications) is responsible for enhancing the quality of IT products and services, analyzing data to inform
business decisions and finding technological solutions to business needs, among other duties in our healthcare facilities.
Key Functions:
- Assess requests from end-users and provides feedback/updates to requester on result of assessment or development.
- Understands strategic business needs and plans for growth.
- Creates, analyzes, and validates detailed functional specifications.
- Participates in the design, development, testing and deployment of system enhancements.
- Delivers elements of systems design, business rules, wireframes, or other detailed deliverables
- Finds technological solutions to business requirements.
- Facilitates design sessions with the implementation team to define the solution.
- Develop parameters for successful IT systems and provide consultation on features or modifications that would best serve the company's strategic goals
- Validate software implementation configuration activities.
- Complete system maintenance training to maintain the system post activation.
- Assume responsibility for project tasks and ensure they are completed in a timely fashion.
- Escalates and coordinates production issues to concerned departments or units or third-party vendor; ensuring that the resolution of issues is within the set Service Level Agreement
- Documents system issue and resolution applied.
- Support end-user education.
- Performs other tasks assigned by the Immediate Superior.
Qualifications:
- Completed College degree in Engineering (Computer/ Telecommunication/Computer Science/Information
- Technology) or College degree in Medical Science with background in Information Technology or related course.
- Minimum of two (2) years work experience in any/all of the following: end-user computing, system support, systems analysis and design
- Experience in maintenance and/or development of clinical applications or hospital information systems is an advantage
