Role Overview We are seeking an experienced Business Analyst with specialized expertise in SailPoint Identity Security Cloud / IdentityIQ (IIQ) to bridge business requirements with technical IAM implementations. The ideal candidate will have a strong background in Identity Governance and Administration (IGA) projects.
Key Responsibilities
- Gather, analyze, and document business and functional requirements for SailPoint IAM implementations and enhancements
- Translate business requirements into detailed functional specifications, user stories, and use cases for SailPoint developers
- Conduct workshops with stakeholders to understand identity lifecycle management, access certification, and provisioning needs
- Define and document role-based access control (RBAC) models, access policies, and segregation of duties (SoD) rules
- Map current state vs. future state identity governance processes
- Collaborate with SailPoint developers/architects to ensure solutions meet business needs
- Lead requirement gathering for joiner-mover-leaver (JML) processes, certifications, and access reviews
- Create and maintain process flows, RACI matrices, and traceability matrices
- Support UAT planning, test case creation, and validation of SailPoint configurations against requirements
- Liaise between business stakeholders, technical teams, and compliance/audit teams
- Assist in change management, training, and documentation for end users
- Support integration requirements between SailPoint and target applications (AD, Azure AD, ServiceNow, SAP, Workday, etc.)
- Track project deliverables, risks, and issues; support project managers with status reporting
Required Skills & Experience
- 7–8 years of overall IT Business Analyst experience, with at least 3–4 years focused on SailPoint (IdentityIQ or Identity Security Cloud)
- Strong understanding of IAM/IGA concepts: identity lifecycle, access certifications, role mining, SoD, provisioning/de-provisioning
- Experience writing BRDs, FRDs, user stories, and functional specifications for IAM projects
- Hands-on exposure to SailPoint workflows, roles, policies, and certifications (configuration-level understanding preferred)
- Familiarity with connectors/integrations (AD, LDAP, databases, ServiceNow, SAP, cloud platforms)
- Experience working in Agile/Scrum environments (JIRA, Confluence)
- Strong stakeholder management and requirement elicitation skills
- Knowledge of compliance frameworks (SOX, GDPR, HIPAA) as related to IAM is a plus
- Excellent verbal/written communication and documentation skills
Preferred Qualifications
- SailPoint certification (e.g., SailPoint Certified IdentityIQ Engineer/Architect) is a plus
- Prior experience in IAM/security domain consulting
- Bachelor's degree in Computer Science, Information Systems, or related field
Soft Skills
- Strong analytical and problem-solving ability
- Ability to manage multiple stakeholders and competing priorities
- Detail-oriented with strong documentation discipline
