Business Analyst Intern - Return and Refund, Regional Operations
Job Description
Job Description
- Draw insights from data sets and apply data-driven methods to solve returns/refunds operational challenges
- Define project goals and strategy to achieve an ideal returns/refunds experience
- Collaborate with local stakeholders to refine policies and introduce initiatives to improve the returns/refunds experience
- Manage key cost drivers while negotiating the competing needs of the buyer versus seller experience
- Ability to apply analytical thinking towards business problems
- Strong interest in working with large data sets and problem solving
- Experience/proficiency in SQL and/or Python is a plus
- Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing solutions to resolve them
- Strong desire to work on and take ownership of product-related projects to drive platform improvements, and enhance end-user experience
- Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner

