Business Analyst - ERP NAV Referent

Who is Collaboration Betters the World

We create and deliver technology and business solutions that help organizations grow, innovate, and transform. With over 3,000 people in 21 countries, we operate across Strategy & Governance, Product Design & Growth, Software Engineering, Data Analytics & AI, Cloud & Enterprise Platforms, Cyber Security, Banking Technology Solutions, Smart Industrial Solutions, and Life Sciences Solutions.

As part of our commitment to building a better world, CBTW allocates 3% of our 2025 revenue to support education projects within and around our communities. This contributes to a brighter future for our teams, our partners, and our shared planet.

Website:

https://collaborationbetterstheworld.com/

Job Description:

As ERP Referent, you will finalize Microsoft Dynamics NAV deployment in all group entities (10 countries in EMEA, 7 countries in APAC, 3 in Americas, with potentially several entities per country).

As most of the interactions would be with EMEA time zone, work shift is on midshaft basis: 12 PM 9 PM. This shift is flexible with potential punctual adjustments to be able to interact with APAC and NA time zones (8 AM 5 PM).

You will be part of Information System Team, present in Europe and in Manila Philippines, and will have to interact with developers, administrators and security managers.

Functionally speaking, you will interact with users in Accounting / Finance, Sales, Project management and HR fields.

Key Responsabilits :

• Microsoft Dynamics NAV functional referent : training workshops, initial training and step-by-step support for new joiners ;
• Level 2 support on ERP incidents
• Writing and updating functional documentation on ERP, and validation of master documentation for support level 1 ;
• Detailed functional qualification on enhancements and advanced customization, follow up of backlog and pending developments ;
• Perform settings in accordance with business requirements and group policies ;
• Coordination of deployment and enhancement projects (ERP must be deployed in all entities of the group).

Required Qualifications & Attributes:

• Bachelor's degree in accountancy or general management
• Experience in an ERP, ideally Microsoft Dynamics Nav.
• Fluency in English, ability to practice another European language would be appreciated
• Ability to write documentation for final users, and for administrators.
• Motivation, rigor, and autonomy will be key of success for this position.
• Functional knowledge of Dynamics Nav / Dynamics 365 BC, accounting module is a must.
• Key concepts of accounting.
• Business analysis technics: gathering requirements, writing specification including, follow up of development if applicable, driving tests, communication to stakeholders and impacted users;
• Writing structured documentation.

What's in Store for You

Be part of a global IT company that offers competitive base salaries if you prove to be a star, variable performance bonuses, and annual appraisal. You and your loved one will also be entitled of the healthcare and life insurances on Day 1. Take part to corporate events, with a yearly team building travel, initiatives on education and environment caring. Follow our training and evolution path, with great collaboration and knowledge sharing with your teammates in Asia and Europe.