To facilitate and monitor key project scope, tasks, documentation, timeline and issues in coordination entire project team, to ensure its completion and/or resolution
Understanding business needs and objectives
Creating clear and concise documentation on processes, user stories, requirement specification
Manage the team to ensure fulfillment of requests and resolution of defect &/or production incidents through the following
Assesses and validates system related issues through first level isolation and resolution
Coordinates and monitors production incidents related by properly documenting and escalating reported incidents to appropriate party to ensure resolution and completion of assigned deliverable.
Coordinates with technical team on the development/enhancement of assigned application systems to ensure accuracy of programming based on approved user requirements.
Leads UAT and integration activities and coordinates testing with the system users to ensure implementation within target date.
Qualifications
Must have experience in Credit Card Management System as a BA
With at least 5 years related work experience
Business Process Understanding and Analysis and Propose solution
Strong written, verbal and collaboration skills
Experience in Card Management System
Knowledgeable in daily operations and accounting is preferable
Work Set-Up
100% onsite in client's BGC office
Day shift
Banking client
1-year consultancy engagement (with strong potential for extension or long-term engagement)
