Business Analyst (Commercial Strategy & Projects), SPX Express

Responsibilities:

• Analyze commercial performance data, including seller growth, sales productivity, and retention trends.
• Build and maintain reports and dashboards that track key commercial KPIs and surface performance issues.
• Monitor reports that provide insights for both seller acquisition and client retention.
• Lead and support ad-hoc projects and analyses that address overall business needs.
• Partner with Sales, Operations, and Strategy teams to design and implement initiatives that improve overall business performance.
• Conduct deep-dive analysis to identify performance gaps and recommend actionable solutions.
• Support end-to-end execution of strategic initiatives, from opportunity sizing to implementation and tracking.
• Develop tools and frameworks that enable commercial teams to make data-driven decisions.
• Present insights and recommendations to senior stakeholders to influence commercial strategy.

Requirements:

• Bachelor's degree in Business, Industrial Engineering, Economics, Statistics, Computer Science, or related field
• 2-4 years of experience in business analysis, operations strategy, or process improvement roles in logistics, e-commerce, technology, or similar sectors (industry experience preferred but not required)
• Proficiency in SQL and Power BI is strongly preferred candidates without prior experience should demonstrate readiness to learn quickly.
• Experience is sales performance analysis or revenue ops is highly preferred but not mandatory
• Intermediate to advanced Excel or Google Sheets skills for modeling, reporting, and data analysis.
• Ability to translate data into clear recommendations and operational improvements.
• Comfortable working with imperfect and large datasets in a fast-paced environment.