Build and Transition Manager
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC.- Posted 2 months ago
- Be among the first 10 applicants
Job Description
- Lead global build and transition initiatives within a mature U.S. healthcare GBS
- Hybrid Night Shift setup with strong exposure to transition programs
About Our Client
Our client is a leading organization in the U.S. healthcare and health and safety sector, recognized for innovation, highquality patient care, and operational excellence. Its global capability center in Taguig, Metro Manila provides a stable, missiondriven work environment with strong multinational collaboration and longterm career opportunities.
Job Description
Key Responsibilities of the Build and Transition Manager
- Lead the build phase of transformation initiatives, ensuring readiness across documentation, training, and knowledge transfer
- Oversee development and validation of SOPs, process documentation, and playbooks aligned to design standards
- Ensure completeness and quality of knowledge capture from source teams
- Direct development of training materials and learning plans for GCC readiness
- Establish and manage readiness criteria across people, process, technology, and controls
- Partner with Transformation & Design teams to align build outputs with operating models
- Identify and mitigate readiness risks, gaps, and dependencies prior to transition
- Track build progress and provide readiness reporting to leadership and governance forums
The Successful Applicant
Successful Candidate Profile
- Years of experience in transformation, shared services, training, knowledge management, or operations
- Direct People Management experience.
- Bachelor's degree in Business Administration, Healthcare Administration, Operations, or related field
- Strong background in documentation, knowledge management, and training frameworks
- Experience in global SSC / GBS or GCC environments
- Strong stakeholder management and crossfunctional collaboration skills
- Solid project management and risk mitigation capabilities
- High attention to detail and quality standards
What's on Offer
The Build and Transition Manager role offers the opportunity to play a critical role in scaling a global healthcare capability center. This position provides exposure to complex transformation initiatives with global stakeholders. The role operates in a hybrid work setup based in Taguig, Metro Manila. Professionals can expect a collaborative, missiondriven environment aligned with healthcare and safety standards. Longterm career growth is supported through continuous transformation programs and organizational expansion.
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