Broker Services Associate

• Our Broker Services Associates deliver exceptional service to our independent broker partners
• and Underwriters while setting the standard of service excellence & exceptional individual
• performance for the team. Responsibilities include administrative support for quoting new
• business, handling inbound and returned mail, responding to lender inquiries, and transcribing
• feedback left by members and brokers on our CSAT Survey.

Key Skills Required:

• Proficient in American English, including comprehension and spelling / grammar for
• transcription
• Accurate data entry and typing skills
• Proficient in writing emails, reports, and other documents clearly and professionally
• Familiarity with Salesforce and Microsoft Office applications
• Strong attention to detail