Responsibilities may include but are not limited to:
Serve as point of contact for merchant compliance inquires and escalating to management when appropriate
Process day-to-day compliance inquiries received compliance inquiry inbox, reporting back to the requestor in a timely manner
Maintain a PCI DSS compliance knowledge foundation based on hands-on experience
Provide external merchant and internal stakeholder consultations in accordance with card brand compliance
Make recommendations to improve the organizational value of the merchant protection program through feedback solicitation of internal and external parties
Build and foster relationships with key stakeholders across the enterprise, to gain trust and establish partnerships focused on improving merchant compliance
Minimum Qualifications:
Bachelor's Degree Or Relevant Experience
Must be open to working onsite at Vertis North, Quezon City
One to two years detailed card industry experience dealing with the card brands, networks, vendors and operational areas a plus
Working knowledge of card brand/ payment processing industry
PCI Internal Security Assessor certification
Excellent verbal, listening and written communication skills
Ability to support a cohesive team environment
Willingness to actively collaborate with peers / leaders in support of business initiatives
High Initiative, self-starter, and self-motivated
Ability to work in a fast-paced environment where priorities change quickly and often
Ability to evaluate information and provide risk-based assessments
Experience in Payments Compliance with a Customer Satisfaction emphasis preferred
Internal GPN / HPS / TSYS Systems knowledge a plus
