Who We Are
GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.
The Opportunity
We are looking for a meticulous and proactive Brand Management Assistant (Amazon) to help drive the success of our presence on Amazon Seller Central. This is a tactical, high-ownership role focused on ensuring our product listings are optimized, our inventory is moving smoothly, and our brand reputation remains pristine. If you are an Amazon expert who enjoys diving into Seller Support cases, analyzing e-commerce data, and executing brand SOPs with precision, you will thrive in this position.
What Your Day-to-Day Will Look Like
- Case & Listing Management: Lead the charge on Seller Support case management, troubleshooting listing issues, and following up on open cases until resolved.
- Retail Merchandising: Execute PDP updates, manage pricing, and oversee image assets to ensure a premium customer experience.
- Logistics & Troubleshooting: Assist with Amazon shipments and work directly with support to resolve complex inventory and fulfillment hurdles.
- Content Moderation: Monitor and moderate product reviews and user-generated content strictly following brand SOPs; report findings during 1:1 sessions.
- Tactical Execution: Manage promotional tools including deals and coupons, and assist in periodic site and listing content refreshes.
- Reporting & Data: Monitor channel-wide performance metrics, summarize data against industry benchmarks, and manage ad-hoc reporting as requested.
- Administrative Operations: Download month-end reports, accurately match ASIN and SKU data, and maintain/update internal SOPs.
- Communication: Provide clear Top of Day and End of Day reports to your manager regarding tasks, priorities, and progress.
What You Bring
- Amazon Expertise: 2-3+ years of direct experience with brand management within Amazon Seller Central.
- Problem Solving: Proven track record of resolving Amazon support issues and managing the case lifecycle.
- Analytical Skills: Strong proficiency in Excel, including the ability to utilize V-lookups and Pivot Tables for data analysis.
- Process Orientation: Disciplined approach to following brand-specific SOPs and maintaining operational consistency.
- Time Zone Alignment: Ability to work standard EST business hours to collaborate with our core team.
Bonus Points if:
- You have experience using Slack, Outlook, and the Office Suite for professional internal communications.
- You have hands-on experience with Amazon Advertising.
- You possess basic creative editing skills.
- You are familiar with e-commerce tools such as PacVue or Helium10 for reporting and analytics.
What We Offer
At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything - and that starts with how we take care of you.
We support your life inside and outside of work with a comprehensive benefits package:
- Fully Remote: 100% Remote work environment, never fight traffic again
- Health Coverage: HMO or Healthcare Stipend (depending on location)
- Time to Recharge: 7 Paid Holidays and 6 PTO days/year
- Family First: Dedicated Maternity and Paternity Leaves
We offer additional incentives for go-getters and proven performers!
- $25 monthly perfect attendance bonus
- Performance bonus
- Anniversary bonus ($100 at 1 year; $200 at 2 years)
- Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client
Your Application Roadmap
You've applied, now let's get to work. Here's the play-by-play:
- Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
- Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
- Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
- Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine - it's the final step for many of our roles!
Depending on the client, there are sometimes 2 additional steps:
- Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
- Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game - this is your last chance to make a great first impression!
Join our 100% remote global team today, and grow with GrowthAssistant!
GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.
