About Pure Form Ventures, Inc.
Pure Form is a leading provider of high-quality food supplements dedicated to promoting health and wellness through clean formulations, honest science, and thoughtful design.
Our mission extends beyond physical health we aim to build a company where people thrive as much as the brand does. We believe that when our team grows in purpose, creativity, and balance, the brand naturally flourishes.
Role Overview
Were looking for a Brand Ambassador who can represent Pure Form professionally and confidently in-store, helping customers understand our products, feel welcomed, and make informed wellness choices.
This role is responsible for engaging customers on-site, converting stop traffic into meaningful conversations, explaining product features and benefits, and supporting sales through a warm, consultative, and wellness-focused approach. You will serve as one of the first real-life touchpoints between customers and the Pure Form brand, so the ability to communicate clearly, build trust quickly, and create a positive customer experience is essential.
This is an on-site store-based role that requires strong communication skills, confidence in approaching customers, and the ability to manage the assigned area independently. The ideal candidate is personable, reliable, sales-driven, and genuinely interested in wellness, beauty, health, or lifestyle products.
Key Responsibilities
- Customer Engagement & Stop Traffic Conversion
Create a welcoming store presence and actively engage customers to support product discovery and sales.
- Approach and engage customers in a friendly, confident, and professional manner.
- Convert stop traffic into product conversations by introducing Pure Form, identifying customer needs, and offering relevant product information.
- Explain product features, benefits, and usage in a clear, simple, and customer-friendly way.
- Encourage customers to make informed purchase decisions through consultative or soft-selling techniques.
- Maintain a positive, approachable, and brand-aligned presence at the assigned store or activation area.
- Product Education & Wellness Guidance
Help customers understand how Pure Form products may support their wellness goals.
- Share accurate and easy-to-understand product information based on approved brand guidelines and training materials.
- Explain wellness concepts, ingredients, product benefits, and basic usage guidance in a clear and responsible way.
- Use the local dialect when needed to make product education more relatable and accessible to customers.
- Use basic English when needed, especially for product terms, wellness-related explanations, or English-speaking customers.
- Escalate medical, sensitive, or highly technical questions to the appropriate team when needed.
- Sales Support & Store Performance
Support sales targets by creating meaningful customer conversations and encouraging product purchase.
- Promote Pure Form products in-store through active customer interaction and product explanation.
- Assist customers in selecting products that may fit their needs, lifestyle, and wellness goals.
- Support store-level sales initiatives, promotions, sampling, product demos, or brand activations when assigned.
- Monitor customer questions, buying behavior, and feedback, then share useful observations with the team.
- Help maintain a professional and organized selling area that supports customer interest and trust.
- Customer Service & Soft Wellness Experience
Deliver a calm, welcoming, and supportive customer experience aligned with Pure Forms wellness approach.
- Practice soft wellness by creating a gentle, supportive, and customer-centered interaction.
- Listen carefully to customer needs, questions, and concerns before recommending or explaining products.
- Make customers feel respected, informed, and cared for throughout their interaction with the brand.
- Respond to customer questions professionally and avoid overpromising, hard-selling, or giving unsupported claims.
- Represent Pure Form with warmth, patience, and professionalism at all times.
- Store Coordination & Independent Task Management
Manage day-to-day store responsibilities independently and coordinate properly with internal teams.
- Manage the assigned store area responsibly, especially when assigned as the only Pure Form representative on-site.
- Prioritize customer assistance, sales support, product explanation, and basic store-related tasks during busy periods.
- Coordinate with internal team members, store personnel, and external customers respectfully and professionally.
- Report store concerns, customer feedback, stock issues, display concerns, or operational needs to the assigned lead.
- Follow attendance, grooming, reporting, and store assignment requirements consistently.
Who You Are
You are personable, confident, reliable, and able to balance warm customer care with clear sales conversion.
- At least senior high school graduate.
- At least 2 years of experience as a Brand Ambassador, Sales Promoter, Product Specialist, Beauty Advisor, Wellness Advisor, or similar customer-facing sales role.
- Experience with brands related to Pure Form is preferred, such as supplements, skincare, beauty, pharmaceutical, OTC drug, health, wellness, nutrition, or lifestyle brands.
- Able to confidently approach customers, start conversations, and convert stop traffic into product interest or sales.
- Strong communication skills, with the ability to explain product benefits clearly using the local dialect.
- Basic English proficiency, especially for understanding product terms, wellness language, and responding to English-speaking customers when needed.
- Comfortable with consultative or soft-selling, with the ability to help customers understand how a product may support their wellness goals.
- Genuinely interested in wellness and enjoys helping others through product knowledge, good service, and a positive attitude.
- Maintains a clean, professional, and brand-aligned appearance suitable for a customer-facing wellness role.
- Preferably located within a 10-kilometer radius of the assigned worksite, or able to commute within one hour each way under normal traffic conditions.
What Youll Love About Working Here
- Youll represent a growing wellness brand built around clean formulations, honest science, and thoughtful customer care.
- Youll play an important role in helping customers discover products that may support their wellness goals.
- Youll build valuable experience in wellness retail, customer engagement, product education, and sales conversion.
- Youll have the opportunity to strengthen your communication, selling, and customer service skills in a real store environment.
- Youll be part of a company that values reliability, initiative, accountability, and genuine care for customers.
- Youll work with a team that believes in progress, not perfection and supports your growth as you support others.
- Youll be part of a company that truly lives its philosophy: Supplement Progress in our people, our systems, and our way of work.
