Branch Operations Officer

Lead branch operations. Build client relationships. Drive growth and operational excellence.

BOF, Inc. is looking for a proactive and results-driven Branch Operations Officer Reliever to oversee and strengthen the daily operations of a branch. This role is ideal for a banking professional who can balance operational control, people leadership, and client relationship management while ensuring compliance with banking regulations and internal policies.

You will play a key role in ensuring smooth branch operations, maintaining excellent client service standards, supporting business development initiatives, and leading branch personnel toward operational and financial targets.

What You'll Own

• Leadership and supervision of the branch's daily operations and SBU personnel;
• Ensuring compliance with Bank policies, BSP regulations, and operational procedures;
• Monitoring and maintaining smooth branch operations while delivering excellent customer service;
• Marketing and growing the branch's deposit portfolio to achieve business targets;
• Conducting performance evaluations and recommending staff development, training, and personnel movements;
• Reviewing, approving, overriding, and signing transactions and operational documents within authorized limits;
• Approval of account opening, account closure, and withdrawal transactions in accordance with existing policies;
• Preparation, monitoring, and submission of accurate and timely branch operational reports;
• Leading monthly branch meetings and participating in BOG meetings in Executive Office; and
• Performs other duties assigned from time-to-time by the Management.

Who You Are

• Preferably a graduate of Accounting, Banking and Finance, or any Business-related course
• With at least three (3) years of relevant experience in banking operations and one (1) year in supervisorial role
• A strong operations leader with experience in banking operations and branch management
• Skilled in operational supervision, client servicing, and people management
• Knowledgeable in BSP regulations, banking compliance, and operational controls
• Results-oriented with experience in loans, deposits, and branch business development
• Effective in handling client concerns, operational issues, and day-to-day branch challenges

Why This Role Stands Out

• Lead a key branch operation that directly contributes to the Bank's growth and client relationships.
• Opportunity to strengthen leadership, operations, and business development expertise.
• Exposure to branch operations, compliance, financial management, and client portfolio growth.
• Be part of a mission-driven rural bank serving and supporting MSMEs since 1964.
• Work with a team guided by BOF's C.A.R.I.N.G. values and commitment to long-term partnerships.

Ready to Lead Branch Operations and Growth

If you're passionate about banking operations, client service, and leading high-performing branch teams—we'd love to hear from you. Apply now.