Branch Manager

Company Description LOLC Finance Philippines Inc. is part of LOLC Holdings Sri Lanka, one of the largest and most diversified conglomerates in Sri Lanka with over four decades of history. Building on its strong domestic performance, LOLC has expanded across multiple countries, including Cambodia, Myanmar, Pakistan, Indonesia, the Philippines, Nigeria, and Zambia. The group specializes in Micro and SME lending, using proven methodologies and advanced technology to deliver inclusive financial services. In the Philippines, LOLC Finance leverages this international expertise to support local communities, drive business growth, and create sustainable financial solutions for individuals and enterprises.

Role Description The Branch Manager is a full-time, on-site role based in Cabanatuan. This role oversees daily branch operations, ensuring efficient service delivery, compliance with policies, and achievement of business targets. The Branch Manager leads and develops branch staff, assigns responsibilities, and monitors performance to maintain high standards of customer service and productivity. Day-to-day tasks include managing loan and deposit activities, reviewing and approving credit proposals within delegated authority, and ensuring proper risk management and documentation. The Branch Manager also drives local marketing initiatives, builds relationships with clients and community partners, analyzes branch performance data, and prepares regular reports for senior management.

Qualifications

• Strong leadership and people management skills, with experience in supervising, coaching, and developing teams.
• Solid background in branch operations, credit and risk assessment, and portfolio management within financial services or related sectors.
• Proficiency in customer relationship management, business development, and local market engagement to drive branch growth.
• Competence in data analysis, reporting, and use of financial and office software tools to manage branch performance.
• Bachelor's degree in business, Finance, or a related field, or equivalent professional experience.
• Excellent verbal and written communication skills, with the ability to interact effectively with customers, staff, and senior management.
• Strong organizational and problem-solving abilities, with attention to detail and adherence to regulatory and company standards.
• Previous experience in microfinance, SME lending, or banking operations is highly advantageous.