Branch Manager
Branch Manager
great image services corporation- Posted 2 days ago
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Job Description
About The Role
Great Image Services Corporation is seeking an experienced and dynamic
Branch Manager
to lead our operations in San Fernando City, La Union. This is a full-time position that plays a pivotal role in driving the success and profitability of our retail branch. As Branch Manager, you will be responsible for overseeing all aspects of branch operations, managing staff performance, and ensuring an exceptional customer experience that aligns with our company's values and strategic objectives. This role offers the opportunity to make a meaningful impact on business performance whilst developing and nurturing a high-performing team.
Key responsibilities
Manage overall branch operations, including inventory management, stock control, and merchandising to maximise sales and profitability
Lead, recruit, train and develop a team of retail staff, setting clear performance targets and providing ongoing coaching and support
Monitor financial performance, including sales figures, profit margins and budget adherence, and implement corrective actions where necessary
Ensure compliance with all company policies, procedures and regulatory requirements applicable to retail operations
Create and maintain a positive, engaging store environment that promotes excellent customer service and meets visual merchandising standards
Analyse sales data and customer feedback to identify trends and opportunities for improvement and growth
Handle customer complaints and resolve issues professionally and promptly to maintain customer satisfaction and loyalty
Liaise with head office on strategic initiatives, marketing campaigns and new product launches
Schedule staff efficiently to ensure adequate coverage and optimise labour costs
Maintain health and safety standards and ensure all staff receive appropriate training in workplace safety
What we're looking for
Proven experience as a Branch Manager or similar senior retail management position for at least 3-5 years
Demonstrated ability to drive sales growth and manage branch profitability effectively
Strong leadership and people management skills with a track record of building and motivating high-performing teams
Excellent communication and interpersonal skills with the ability to engage effectively with staff, customers and stakeholders
Strong analytical and problem-solving abilities with proficiency in data analysis and financial management
Knowledge of retail operations, point-of-sale systems and inventory management software
Customer-focused mindset with a commitment to delivering outstanding service standards
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Proficiency in English and the local language is highly desirable
A qualification in Business Management, Retail Management or equivalent experience is preferred
Great Image Services Corporation is seeking an experienced and dynamic
Branch Manager
to lead our operations in San Fernando City, La Union. This is a full-time position that plays a pivotal role in driving the success and profitability of our retail branch. As Branch Manager, you will be responsible for overseeing all aspects of branch operations, managing staff performance, and ensuring an exceptional customer experience that aligns with our company's values and strategic objectives. This role offers the opportunity to make a meaningful impact on business performance whilst developing and nurturing a high-performing team.
Key responsibilities
Manage overall branch operations, including inventory management, stock control, and merchandising to maximise sales and profitability
Lead, recruit, train and develop a team of retail staff, setting clear performance targets and providing ongoing coaching and support
Monitor financial performance, including sales figures, profit margins and budget adherence, and implement corrective actions where necessary
Ensure compliance with all company policies, procedures and regulatory requirements applicable to retail operations
Create and maintain a positive, engaging store environment that promotes excellent customer service and meets visual merchandising standards
Analyse sales data and customer feedback to identify trends and opportunities for improvement and growth
Handle customer complaints and resolve issues professionally and promptly to maintain customer satisfaction and loyalty
Liaise with head office on strategic initiatives, marketing campaigns and new product launches
Schedule staff efficiently to ensure adequate coverage and optimise labour costs
Maintain health and safety standards and ensure all staff receive appropriate training in workplace safety
What we're looking for
Proven experience as a Branch Manager or similar senior retail management position for at least 3-5 years
Demonstrated ability to drive sales growth and manage branch profitability effectively
Strong leadership and people management skills with a track record of building and motivating high-performing teams
Excellent communication and interpersonal skills with the ability to engage effectively with staff, customers and stakeholders
Strong analytical and problem-solving abilities with proficiency in data analysis and financial management
Knowledge of retail operations, point-of-sale systems and inventory management software
Customer-focused mindset with a commitment to delivering outstanding service standards
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Proficiency in English and the local language is highly desirable
A qualification in Business Management, Retail Management or equivalent experience is preferred
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Key Skills
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