Branch Head (SM City Naga)

The Branch Head provides strategic direction and operational management support to branch employees by assuming overall accountability for service and product delivery, establishing and maintaining customer relationships, implementing an effective sales management system, ensuring risk assessment compliance, maintaining branch upkeep/orderliness and communicating/instituting/monitoring compliance to company policies and control procedures to achieve the unit's business plans and corporate targets set by Top Management.

Professional Experience:

• 3-5 years job experience in Branch Operations, Sales and Marketing of Bank Products and Services.

Knowledge and Skills Required:

• Proficient in MS Word, Excel and Powerpoint.
• Should have knowledge in branch operations and policies, labor laws, internal policies, audit system, BSP / other agencies policies, administrative disciplinary rules and procedures.
• Must possess strong marketing, communication and analytical skills; has keen attention to details; has the ability for critical thinking and very good people management skills. Should have proactive orientation.