Branch Head (OIC)

Position: Branch Head (OIC)

Employment Type: Full-time, On-site

Location: Banawa, Cebu City

Role Description

This is a full-time, on-site Branch Head (OIC) role based in Cebu. You will oversee the branch and its sales activities; manage the loan and savings client acquisition and ensure compliance with bank policies and regulatory requirements. Day-to-day responsibilities include engaging prospective and existing clients, assessing client applications, generating leads, and promoting the bank's products through various sales channels. The role also involves supervising branch operations, monitoring portfolio performance, and coordinating with internal teams to resolve client concerns. In this position, you are expected to contribute to branch growth targets while upholding high standards of customer service and professionalism.

Primary Responsibilities

• Manage the overall branch operations to ensure efficient and compliant service delivery
• Expand the branch's loan and savings portfolio through client acquisition and business development initiatives
• Implement sales and marketing activities to support revenue and growth targets
• Foster and maintain relationships with customers, business partners, and community stakeholders
• Monitor branch productivity, service quality, and financial performance
• Ensure adherence to internal policies, regulatory requirements, and operational standards
• Review branch reports, budgets, and performance indicators, and recommend improvements when necessary
• Lead, mentor, and support branch personnel to achieve individual and team goals
• Provide regular updates and business reports to management

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing, Economics, Management, or a related discipline
• At least four (4) years of sales experience in financing services environment/industry
• Strong background in branch operations, lending, account generation, and portfolio management
• Proven success in business development and achieving sales targets
• Established network of clients, referral sources, or business contacts is an advantage
• Demonstrated leadership experience with the ability to guide and develop teams
• Strong communication, relationship-building, and decision-making skills
• Willing to be assigned in Banawa, Cebu City
• Available to start as soon as possible

Company Description

Welcome Bank (Rural Bank), Inc. is a Philippine subsidiary of Korea's Welcome Financial Group, which operates the fourth-largest savings bank by assets in Korea and multiple financial subsidiaries. Supported by approximately $3.6 billion in total assets, the bank benefits from strong liquidity and active funding from its Korean headquarters. Welcome Bank brings proven banking operations expertise from Korea to the Philippine market, focusing on asset preservation and life enrichment for clients. The organization is committed to building trust and long-term relationships through high-quality service and responsible investment. Executives and team members prioritize client satisfaction and aim to exceed expectations in every interaction.