Company Description
ATAIN is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, ATAIN manages end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, IGT employs over 25,000 specialists across 30 delivery centers worldwide, with certifications in IT and BPO processes.
EDUCATIONAL QUALIFICATIONS
- Preferably a graduate of any bachelor's degree
RELEVANT EXPERIENCE
- With 1-2 years BPO experience
- Good spoken & written English communications skill
- Can be Undergraduate or Graduate in any discipline, with at least 2 years of BPO experience.
- Must have 2 years experience as Trainer in a BPO setting with coaching and training.
- Candidate must have good communication skills, performance-oriented, creative and can highly motivate the participants in a class.
- With experience for program related process, especially in customer service, travel, hospitality and sales.
- Amenable to work on-site in Alabang, in a flexible shifting or rotational schedule.
FUNCTIONAL COMPETENCIES
- Ability to learn and apply procedures
- Adaptability
- Communication / Customer Service
- Stress Tolerance
- Work Commitment / Motivation
- Problem Solving Ability
- Analytical and Methodical Abilities
- Willing to work in Taguig
- Willing to work full on site, on shifting schedules
