BPO HRBP Lead - Employee Engagement

We are seeking an experienced HRBP Lead to be a key addition to our team in the Philippines. The HRBP Lead serves as a key partner to business leaders, providing strategic HR guidance and ensuring that people strategies align with organizational goals. This role involves talent management, engagement and performance management while fostering a positive work culture.

Key Responsibilities:

Strategic HR Partnership:

• Collaborate with senior leadership to align HR strategies with business objectives.
• Provide data-driven insights and recommendations to support decision-making.

Employee Engagement & Retention:

• Develop initiatives to enhance employee experience and engagement.
• Support retention strategies by analyzing attrition trends and implementing action plans.

Performance Management & Leadership Development:

• Guide leaders in setting performance expectations and driving a high-performance culture.
• Support leadership development programs and coaching initiatives.

Change Management & Organizational Development:

• Support business transformations, cultural shifts, and organizational changes.
• Drive diversity, equity, and inclusion (DEI) initiatives.

HR Metrics & Reporting:

• Analyze HR data and trends to measure the effectiveness of HR programs.
• Provide insights on attrition, engagement, and workforce productivity.

Requirements:

• Education: Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.
• Experience: at least 3-5 years of experience in HR business partnership in BPO setting
• Preferably strong engagement experience.
• Knowledge of labor laws, HR best practices, and organizational development.
• Excellent communication, problem-solving, and stakeholder management skills.
• Experience with HR analytics and data-driven decision-making.
• Willing to work a graveyard shift schedule and onsite arrangement. (1nito Tower, Cebu City / JDN, Mandaue City, Cebu, Philippines)
• Philippine Passport holder only