We are seeking an experienced
Bookkeeper & Accounts Receivable Specialist to manage daily bookkeeping, e-commerce payment reconciliation, customer accounts, and collections. The ideal candidate has strong
QuickBooks Online experience. Experience with
Cin7 is a plus, but training will be provided.
Key Responsibilities
Bookkeeping & Accounting
- Manage day-to-day bookkeeping using QuickBooks Online.
- Record and maintain accurate financial transactions, invoices, and payments.
- Perform bank and financial account reconciliations and resolve discrepancies.
- Monitor Shopify and Amazon billing and payments, verify receipts, reconcile transactions, and post payments correctly.
- Manage Accounts Receivable and payment tracking.
- Review customer accounts and ensure balances are accurate.
- Assist with financial reports and other bookkeeping tasks.
Collections & Accounts Receivable
- Monitor outstanding invoices and overdue customer accounts.
- Follow up with customers by phone and email regarding unpaid balances.
- Make professional collection calls and request payment.
- Answer billing questions and resolve payment discrepancies.
- Maintain accurate records of collection activities and customer communications.
- Consistently follow up on outstanding accounts until resolved.
- Escalate long-overdue or difficult accounts when necessary.
Software
- QuickBooks Online – Required
- Cin7 – Training provided
- Experience with Shopify and Amazon payment reconciliation is preferred.
Qualifications
- Previous experience in bookkeeping, Accounts Receivable, and collections.
- Strong working knowledge of QuickBooks Online.
- Understanding of invoices, payments, reconciliations, and customer accounts.
- Experience handling customer collections and overdue payments.
- Excellent written and verbal English communication skills.
- Confident and professional when communicating with customers about payments.
- Strong attention to detail, accuracy, and organization.
- Able to work independently and manage multiple priorities.
- Comfortable learning new software and following established processes.
- Reliable internet connection and suitable remote-work environment.
- Available to work consistently during U.S. Eastern Time business hours.
