Billing Specialist - Operations, Middle Mile, SPX Express (Laguna)
Billing Specialist - Operations, Middle Mile, SPX Express (Laguna)
Shopee1-3 Years
This job is no longer accepting applications
Job Description
Job Description:
- Implement process improvements for reverse billing tools
- Facilitate weekly meetings with provider to collaborate on all issues
- Will be the account owner for all queries, billing follow ups, issue resolution, and escalations
- Validate all billings according to SPX contractual rates and Philippine government laws
- Confirm all billings within KPI and send Statements of Account regularly
- Resolve all disputed invoices
- Begin the PR/PO process after validation
- Keep agencies in the loop for each progress in PR/PO process
- Act as a liaison among manpower agencies, internal approvers, and Corporate Finance
Requirements:
- With at least a year experience handling Billing, preferably with background in the E-Commerce Industry
- Excellent communication & interpersonal skills both verbal and written
- Able to develop solutions and communicate across the organization in an effective manner
- Able to clearly identify and define issues that are being raised via emails and make necessary recommendations
- Able to efficiently organizes own time, assess priorities within own area of work, and work under tight deadlines with a high level of commitment


