Job Title: Billing Specialist
Location: Northgate, Alabang, Muntinlupa City
Work Setup: Remote | Full-time
Department: Finance Billing & Invoicing
Company: eClerx Manila
About eClerx
eClerx is a global leader in business process management, analytics, and digital transformation. We provide vital business support to Fortune 500 clients across financial services, digital, media, retail, and technology. Our Finance team ensures operational excellence through accurate financial reporting, compliance, and billing management that enables smooth business operations across global markets.
Role Overview
The Billing Specialist is responsible for preparing, reviewing, and processing client invoices accurately and on time. This role plays a critical part in maintaining positive client relationships by ensuring billing accuracy, resolving discrepancies, and supporting month-end close activities. The ideal candidate has strong attention to detail, experience with billing systems, and a solid understanding of financial processes in a shared services or multinational environment.
Key Responsibilities
- Prepare and process client invoices in accordance with contract terms, ensuring accuracy and timeliness.
- Validate billing data by reconciling with client statements, contracts, and supporting documentation.
- Coordinate with internal teams (Operations, Finance, and Account Management) to resolve billing discrepancies.
- Monitor billing schedules and ensure compliance with client requirements and company policies.
- Assist in the month-end close process by providing accurate billing reports and supporting documentation.
- Maintain detailed records of invoices, adjustments, and client billing communications.
- Generate and analyze billing metrics and reports to support financial decision-making.
- Support process improvements and automation initiatives within the billing function.
- Ensure compliance with US Financial Reporting Standards (US GAAP) and internal financial controls.
Qualifications
- Bachelor's degree in Accounting, Finance, or Business Administration.
- 24 years of experience in billing, invoicing, or accounts receivable within a shared services, BPO, or multinational environment.
- Strong understanding of billing processes, revenue recognition, and financial controls.
- Experience working with ERP or billing systems (e.g., SAP, Oracle, NetSuite, or Workday).
- Proficient in Microsoft Excel and comfortable handling large data sets.
- Excellent communication and problem-solving skills.
- Strong attention to detail, accuracy, and time management.
- Willing to work on a hybrid setup in Northgate, Alabang.
Preferred Skills
- Knowledge of US GAAP and global billing practices.
- Experience managing multi-currency billing or working with international clients.
- Exposure to automation tools or billing analytics.
Why Join eClerx
- Work with a global finance team supporting top-tier international clients.
- Gain exposure to end-to-end billing operations and financial compliance standards.
- Collaborative and dynamic work environment.
- Competitive compensation package and hybrid flexibility.
