Billing Specialist

Job Overview

A Billing Specialist is responsible for managing, tracking, and closing the financial side of client matters to ensure all payments are accurate, timely, and properly documented. In a law firm—especially personal injury and criminal defense—the Billing Specialist plays a critical role in protecting trust accounts, maintaining compliance, and ensuring cases are financially closed correctly.

Schedule: Monday - Friday, 8:30 AM - 5:30 PM EST, McDonough GA, with 1-hour unpaid break (8 hours per day, 40 work hours per week)

Core Duties of a Billing Specialist

1. Billing & Payments

• Prepare, review, and record invoices and payments
• Track outstanding balances and follow up on unpaid accounts
• Resolve billing errors, chargebacks, and discrepancies

2. Case Reconciliation (Law Firm Context)

• Reconcile cases after settlement or resolution
• Confirm receipt of checks and proper allocation of funds
• Request and track medical and lien reductions
• Pay medical providers, vendors, and other lienholders
• Confirm checks clear and balances are accurate

3. Trust & Accounting Support

• Ensure trust (IOLTA) balances are accurate
• Coordinate with the bookkeeper or accounting team
• Flag and resolve trust accounting issues promptly

4. Client & Third-Party Communication

• Communicate with clients regarding billing status and balances
• Contact medical providers, insurers, and vendors to confirm amounts owed
• Provide professional updates during financial closure

5. Recordkeeping & Compliance

• Maintain detailed and accurate financial records
• Document reduction requests, approvals, and denials
• Ensure files are properly closed in the case management system

6. Collections Support (Criminal Defense / Fee-Based Matters)

• Track payment plans and missed payments
• Send billing notices and follow up with clients
• Document all collection-related communications

Requirements for the Role

1. Education

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, Legal Studies, or a related field preferred.
• Relevant legal billing or accounting certifications would be an advantage but are not necessarily required.

2. Work Experience

• 2–4 years of experience in billing, accounts receivable, bookkeeping, accounting, or financial administration.
• Experience working in a law firm is strongly preferred.
• Experience with personal injury settlements, medical liens, settlement disbursements, or trust accounting is highly desirable.
• Experience handling client payment plans and collections is beneficial, particularly for criminal defense or other fee-based practices.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.