Billing Operations Analyst (Project Based)

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Billing Analyst, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

About the Role:

The Billing Operations Analyst will report directly to Raptor's Billing Operations Manager and work closely with the Billing team to learn how to maintain and support Raptor's growing customer base. As an Analyst you will be taught how to provide general office support and have
daily interaction with Raptor's customers and employees.  

What You'll Do:

• Assist Revenue Analysts with software renewal processes and reporting   
• Respond to customer emails and requests within Salesforce; resolve and close cases 
• E-mail upcoming renewal notices and invoices to customers 
• Create equipment orders and quotes in NetSuite
• Assist customers with invoice questions and online store guidance 
  
  

 What we're looking for

• Accounting degree or at least 1 year of experience
• Ability to work 35-40 hours per week
• Proficient in Microsoft Office, including Excel, Word and Outlook 
• Must be organized, proactive, and able to complete daily processes efficiently and accurately 
• Must have ability to multi-task and work in a fast-paced environment 
• Must have excellent verbal and communication skills to effectively interact with clients and co-workers 
• Must be dependable, adaptable, and comfortable adjusting priorities during busy periods or as business needs change
• Knowledge of Accounting software or ERP systems such as NetSuite is a nice to have
• Must be amenable to a 6-month project-based employment contract.
  
  

Why Join Us

Head:Access to career development programs that help you grow professionally and personally.

Heart:Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle:Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.