Billing Officer

Job Description

Primary Responsibilities:

• The billing officer is responsible for accurate and timely invoicing according to the standard policies and best practices, ensuring SGS customer and contract requirements are always adhered to and a high level of service and communication is provided to internal and external customers.

Specific Responsibilities:

• Ensure all sales orders are opened in a timely manner.
• Complies with Internal Control System throughout the billing process.
• Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
• Operate 3rd Party customer web portals.
• Receive, analyse and issue credit note request in line with the approval process.
• Sending, archiving and following up of invoices.
• Monitor open sales orders daily.
• Perform daily duties as outlined by the Billing Team Lead.
• Assist in month end closing and internal/ external audit requirements, providing all required documentation.
• Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
• Reports and escalates any deviation or gaps in the process.
• Ensure completion of deliverables and adherence to timelines.
• Check the data input in the system to ensure accuracy of final bill.
• Issue customer account statements periodically or whenever necessary.
• Send reminders for payments and contact customers when assigned.
• Update accounting records with new payments, balances, customer information etc.
• Follow up on outstanding payments and answer customer queries.
• Monitor all payments and prepare monthly billing reports.
• Manage account balances and resolve inconsistencies.
• Update accounting records with issued invoices, processed payments, new balances, and customer contact information.
• Take on day-to-day administrative functions, as directed by Billing Team Lead.
• Efficient and timely delivery of services.
• Ensure customers are billed correctly for services offered.
• Be compliant to all SGS QHSE and HR policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.

Qualifications

• University Degree in Finance/ Accounting (desirable).
• 1-4years of Experience is required.
• Experience in large volume processing - required.
• Experience in Finance / Accounting - required.
• Experience in billing in multiple entities and currencies - required.
• Experience in billing in multiple business units with multiple profit centers and pricelists - required.
• Knowledge of in-country and international invoicing requirements - required.
• Experience in Oracle Order Management, Accounts Receivable and General Ledger (desirable).
• Passion for customer service and identifies billing as a service.
• Able to adapt quickly and demonstrate flexibility.
• Focus on achieving results, continues improvement and innovation.

Additional Information

• Ability to adapt quickly and demonstrate flexibility.
• Strong team player and work ethic.
• Manage tight deadlines.
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience in indirect tax transactions (VAT, withholding tax).
• Proactive, professional, innovative, confident in communication and open towards change.
• Excellent customer / stakeholder engagement and interpersonal skills.
• Possess strong sense of teamwork, integrity, self-motivation, positive attitude and initiative.
• Strong verbal and written communication skills.
• Strong analytical, problem solving and decision-making skills.
• Able to work independently in a customer centric orientated environment.
• Ability to deal sensitively with confidential material.
• Hight attention to detail / delivers superior results.
• Works well under pressure and to conflicting deadlines.
• Positive and proactive attitude.
• Thinks Strategically.
• Translates Strategy into Actions.
• Influences Internally & Externally.
• Collaborates Effectively.
• Willing to work in Alabang, Muntinlupa