Billing Coordinator (Customs Clearance)

Responsibilities

• Verify customs clearance invoices for accuracy, completeness, and compliance with customer agreements and company policies.
• Reconcile customs clearance charges against supporting documents, customs declarations, and operational records.
• Prepare and generate draft invoices for customs clearance services prior to final billing.
• Ensure customs clearance billing activities remain separate from transportation and shipping invoice processes.
• Coordinate with Operations, Finance, and Customer Service teams to resolve billing discrepancies and documentation issues.
• Review billing data to ensure accurate charge allocation and timely invoice preparation.
• Maintain billing records and supporting documentation for audit and compliance purposes.
• Monitor billing timelines to ensure invoices are prepared and submitted within agreed service standards.
• Escalate billing exceptions, disputed charges, or missing documentation for prompt resolution.
• Support continuous improvement initiatives to enhance billing accuracy, efficiency, and process compliance.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Logistics, Customs Administration, or a related field.
• Billing experience in a logistics, supply chain, and customs operations preferred.
• Knowledge of customs clearance documentation and billing processes.
• Strong analytical and reconciliation skills with high attention to detail.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Effective communication and coordination skills with cross-functional teams.
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines