Billing & Collections Specialist - Pasay City

Responsibilities:

• Prepare and issue accurate monthly rental invoices and billing statements based on lease agreements.
• Monitor rental rates, lease terms, due dates, deposits, increases, discounts, and other applicable charges.
• Track tenant payments, outstanding balances, and Accounts Receivable (AR) aging.
• Conduct regular collection follow-ups and send payment reminders to tenants.
• Coordinate with tenants regarding payment confirmations, billing concerns, and payment arrangements.
• Reconcile tenant accounts with Accounting/Finance and resolve billing or payment discrepancies.
• Review lease agreements and coordinate billing adjustments, renewals, and changes in commercial terms.
• Coordinate with brokers, Property Management, Accounting/Finance, Legal, and other relevant departments.
• Prepare daily, weekly, and monthly collection, AR aging, billing, and other management reports.
• Maintain accurate and organized billing, collection, and tenant communication records.
• Escalate overdue or high-risk accounts to the Leasing Manager and concerned departments.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, Real Estate Management, or related field.
• 2-3 years of experience in billing, collections, AR, leasing, or property management.
• Real estate or property management experience is an advantage.
• Strong communication, customer service, numerical, and analytical skills.
• Detail-oriented with good follow-up and problem-solving skills.
• Proficient in Microsoft Office, particularly Excel.
• Knowledge of basic accounting and AR processes is preferred.