Billing & Collections Manager | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Billing & Collections Manager directs our end-to-end order-to-cash cycle, managing high-volume enterprise invoicing, accounts receivable recovery, and revenue reconciliations. You will oversee corporate billings and optimize billing workflows to eliminate revenue leakage across corporate clinic and pharmacy operations.

Why Join MedGrocer

At MedGrocer, you will have the autonomy to direct complex order-to-cash workflows and lead strategic revenue recovery projects that accelerate your professional growth. Your leadership directly supports our purpose of ensuring financial sustainability so we can continuously enhance the lives of patients through our digitally-enabled platform.

Key Responsibilities

• Direct the generation and release of corporate billings, statements of account (SOAs), and official receipts based on clinic utilization logs and pharmacy fulfillment data.
• Drive structured accounts receivable recovery strategies, monitor aging schedules, and resolve billing disputes with corporate client finance teams to shorten Days Sales Outstanding (DSO).
• Reconcile withholding tax certificates (BIR Form 2307) and establish automated billing workflows between operational databases and accounting software.
• Prepare weekly accounts receivable aging reports, bad debt provisioning models, and cash collection forecasts for executive review.
• Supervise and evaluate billing specialists and collections officers by setting clear recovery targets and performance scorecards.
  
  

Perks And Benefits

• Performance Incentives & Career Progression: Recognition through clear pathways for advancement, promotion opportunities, and performance-based bonuses.
• Growth & Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.
• Cross-Functional Learning: Opportunities to collaborate across different teams, expanding your skill set and broadening your understanding of the business.
• Health & Wellness Coverage: HMO benefits to ensure your peace of mind, paired with free medical consultations and unlimited essential medicines.
• Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.
  
  

Application Process

Our application process typically takes one to three weeks, depending on your availability and progress:

Step 1: Submit your application form and complete the online assessment within seven days. Afterwards, results are shared in one to three business days.

Step 2: Qualified candidates attend a full-day onsite evaluation. Progression depends on performance at each stage. HR will notify you if your evaluation concludes early. Please arrive at the venue between 8:00 AM and 9:00 AM. The detailed schedule is as follows:

Initial Assessment

• 8:00 AM - 10:00 AM: Onsite Assessment
  
  

Supplementary Assessment (as needed)

• 10:00 AM – 12:00 PM: HR Panel Interview
• 12:00 PM – 1:00 PM: Lunch Break
• 1:00 PM – 4:00 PM: One-on-One Interviews
• 4:00 PM – 5:30 PM: CEO Forum
  
  

Step 3: Final review and background checks occur within three business days. Additional interviews may be requested.

Step 4: Receive final results within five to seven business days.

Minimum Qualifications

• Bachelor's degree in Finance, Accountancy, Business Administration, or a related field.
• 4 to 8 years of experience in enterprise B2B billing, credit and collections, or revenue operations.
• Deep knowledge of Philippine withholding tax rules (BIR Form 2307) and enterprise accounts receivable management.
• Strong analytical, organizational, and leadership skills.
• Ability to work onsite in Makati City.