The Billing and Collection team plays an essential role in maintaining financial accuracy, revenue integrity, and seamless operational workflows across our accounts. To support our ongoing operations in Tagum, we are hiring for multiple project-based staff roles within the Billing and Collection unit (Revenue Recovery, Bill Delivery, RMD Accounts Receivable, and Collections).
What You Will Do
- Revenue Recovery Staff: Handle pilferage back-billing, compute and negotiate billings for apprehended customers, manage full or installment payment arrangements, and process accident/tampering reports.
- Bill Delivery Staff: Ensure the timely delivery of monthly bills, coordinate with third-party delivery contractors, and assist customers with bill receipt inquiries and concerns.
- RMD AR Staff: Monitor active delinquent accounts, handle severance processes, prepare disconnection reports, oversee inactive accounts, and manage payment extensions or installment agreements.
- Collection Staff: Receive and monitor daily payments from external collecting channels, post payments, handle bank reconciliations, and verify tax withholding certificates (2307).
What We Are Looking For
- Bachelor's degree in Accountancy, Business Administration, Finance, or any business-related course
- Open to entry-level candidates and fresh graduates (prior experience in accounting, collections, or utility operations is an advantage)
- Proficient in Google Sheets and MS Excel, with strong capability in applying formulas, functions, and data analysis
- Strong analytical thinking, high attention to detail, and excellent customer service skills
