Job Summary
The role responsible for leading the end-to-end billing and collection activities, ensuring accurate financial transactions, and maintaining strong internal controls. This role manages a team, develops standardized processes from the ground up, and drives continuous improvement initiatives to support efficient and compliant operations. The ideal candidate is a Certified Public Accountant (CPA) with deep accounting expertise, strong leadership capabilities, and the ability to communicate effectively in Cebuano.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and develop the billing and collections team, ensuring strong performance, accuracy, and alignment with organizational goals.
- Oversee workload distribution, performance reviews, and staff development plans.
- Build a collaborative and high-performing team culture.
Process Creation & Improvement
- Design, develop, and implement end-to-end billing and collection processes from scratch, ensuring scalability and accuracy.
- Establish standard operating procedures (SOPs), internal controls, and documentation for all billing functions.
- Lead process improvement initiatives to streamline workflows, reduce errors, and improve turnaround time.
- Collaborate with cross-functional teams (Finance, Operations, IT, Branches) to integrate process enhancements and system improvements.
Billing & Collection Operations
- Ensure accurate and timely generation of billing statements, posting of payments, and validation of incoming and outgoing collections.
- Monitor reconciliations, variance analyses, and overall accuracy of financial records.
- Ensure compliance with accounting standards, internal policies, and regulatory guidelines.
- Prepare and present operational and performance reports to management.
- Support internal and external audits, ensuring the accuracy and completeness of documentation.
Qualifications
- Certified Public Accountant (CPA) required.
- Minimum of 57 years of relevant experience in accounting, billing, collections, or financial operations.
- Minimum of 23 years in a supervisory or leadership role.
- Strong foundation in accounting principles, internal controls, and process management.
- Demonstrated experience in setting up processes or systems from the ground up.
- Proven ability to lead teams and manage operational functions.
- Fluency in Cebuano required.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficient in MS Excel and ERP/accounting systems.
- Strong communication and stakeholder management skills.
Preferred Qualifications
- Experience in the banking, lending, or financial services industry.
- Background in system implementation or automation projects.
