About The Job
We are seeking a detail-oriented Billing & Accounts Receivable Specialist with 2+ years of experience to manage billing operations, customer billing inquiries, and administrative support. The ideal candidate will ensure timely and accurate invoicing, maintain billing records, support collections activities, and provide exceptional customer service while collaborating with internal teams.
Job Details
- Employment Type: Full-Time Independent Contractor
- Department: Finance and Accounting
- Job Level: Intermediate
- Experience: 2 Years
- Business Model: SaaP (Service-as-a-Product), SaaS (Software as a Service), Subscription
Required Skills
- General Skills: Financial Data , Account Management, Financial Systems, Financial Reporting
- Soft Skills: Analytical Model , Data Management , Positive Attitude, Team Collaboration, Active Listening, Problem Solving, Attention to Detail, Communication, Time Management, Analytical Thinking
Responsibilities
- Process all corporate and station-generated billing transactions and related documentation under the guidance of the Corporate Billing Supervisor and Controller.
- Prepare, review, and submit invoices accurately and on time.
- Manage all portal and Electronic Data Interchange (EDI) billing processes.
- Provide phone and customer support during regular business hours (Monday through Friday, until 5:00 PM).
- Respond to customer inquiries regarding Proofs of Delivery (PODs), supporting documentation, invoices, billing discrepancies, and rate-related questions.
- Investigate customer billing disputes and outstanding balances in collaboration with dispatch and operations teams, recommending appropriate actions such as collections, account closure, or revised payment terms.
- Generate and distribute weekly Unbilled Revenue Reports to all station locations and coordinate with managers to ensure timely follow-up. Escalate unresolved items to the Corporate Billing Supervisor.
- Maintain accurate filing of invoices, supporting documentation, payment records, and other billing-related files in both digital and physical formats.
- Ensure all billing records and administrative documents are organized, current, and compliant with company record-keeping standards.
- Provide general administrative and office support as needed.
- Perform other duties and special projects as assigned.
Qualifications
- 2+ years of experience in billing, accounts receivable, invoicing, or a related accounting/administrative role.
- Experience with customer service and handling billing inquiries.
- Familiarity with EDI and customer billing portals is highly preferred.
- Strong attention to detail with excellent organizational and time management skills.
- Ability to investigate and resolve billing discrepancies efficiently.
- Proficient in Microsoft Office, particularly Excel, and accounting or billing software.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
Salary & Benefits
- Pay: Hourly, $ 5.00 – 6.50
- Benefits:
Working Hours
- Monday: 08:00 - 17:00
- Tuesday: 08:00 - 17:00
- Wednesday: 08:00 - 17:00
- Thursday: 08:00 - 17:00
- Friday: 08:00 - 17:00
Additional Requirements
- Tech Requirements: Windows
- Language: English
About The Company
1840 & Company is a global organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.
