Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!
Role Overview
Frontline DDQ/RFP support for AEs and revenue teams. Triage, fill questionnaires (mostly DDQs), manage cases in SFDC & Loopio, route to XFN DRIs, meet SLAs,), and keep organized repos and trackers
Primary Tasks/Responsibilities
- Manage end-to-end proposal lifecycle for assigned RFPs/RFIs/ITNs: intake, compliance matrix, content assembly, and submission
- Create and maintain proposal templates, standard content library, pricing calculators, and compliance checklists
- Coordinate cross-functional contributors (sales, legal, finance, product, delivery) to collect inputs and approvals on technical, commercial, and legal sections
- Develop and validate pricing models and cost assumptions; work with finance to ensure margins and commercial terms meet targets
- Ensure all responses meet RFP requirements and internal approval governance; run red-team reviews and final quality checks
- Maintain records of versions, submission receipts, and post-submission debrief artifacts; track win/loss outcomes and reasons
- Produce bid analytics and dashboards to measure success rates, win drivers, pricing trends, and proposal cycle time
- Support strategic capture activities: competitor analysis, win themes, tailoring value propositions, and identifying differentiators
Primary Audience
- AE, XFN teams, do not communicate directly to the customer. Internal facing only (e.g., Commercial legal, Privacy, Security, Third party risk, Merchant health and safety, Business continuity, Solution architecture)
- All XFN DRIs and people needed are maintained in the loopio process
Must Have Skills
- Proposal management, demonstrated experience producing compliant RFP/RFI/ITN responses
- Technical writing and storyboarding, craft clear value propositions and tailored solution narratives
- Pricing and commercial acumen, build/validate pricing models and understand margin drivers
- Project coordination, manage timelines, version control, and stakeholder follow-ups
- Attention to detail, compliance matrixing, contract clause awareness, and proofreading
- Data/analytics basics, ability to produce simple bid performance metrics and interpret win/loss data
- Communication, strong written and verbal communication; comfortable presenting recommendations to leadership
Must Have Tools
- Microsoft Office suite (Word, Excel, PowerPoint) — advanced Excel (pricing models, pivot tables)
- Proposal management or CRM system (e.g., RFPIO, Loopio) or demonstrated equivalent experience
- Document/version control (SharePoint/Google Drive)
- Basic BI/reporting tool familiarity (e.g., Excel, Power BI, Looker) for tracking metrics
Nice to Haves:
Skills
- Experience with formal capture management and pursuit strategy
- Financial modeling or FP&A exposure for complex pricing scenarios
- Familiarity with legal/contract language and redlines
- Process improvement experience (streamlining proposal workflows, automation)
- Presentation design skills for executive-level proposal decks
Tools
- RFP automation platforms (RFPIO, Loopio) advanced usage
- Pricing/configuration tools (CPQ) knowledge
- BI tools (Power BI, Looker, Tableau) for dashboarding
- Simple scripting or automation (Excel VBA, Python) to accelerate repetitive tasks
Qualifications:
- Bachelors Degree
- 2-5 years relevant experience
- Experience with RFPs, Due Diligence, and Security Questionnaires.
- Salesforce experience (Salesforce Case management is a strong plus).
- Strong communication and stakeholder management skills (daily interaction with Sales and partner teams).
- Excellent prioritization and organizational skills to manage multiple time-sensitive requests simultaneously.
Why Join Us
At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.
- Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you're building a future.
- Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
- Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.
Your future starts here—grow, thrive, and make an impact with Cognizant.
