Benefits Specialist

Benefits Specialist

Modality: Remote

Schedule: Monday to Friday

We are seeking a highly organized and service-oriented Benefits Specialist to administer employee benefits programs and support employees throughout their benefits lifecycle.

This role serves as the primary point of contact for benefit-related questions, eligibility inquiries, enrollment support, and coverage issues while acting as a key liaison between Human Resources, Payroll, insurance vendors, and employees.

What You'll Do:

• Serve as the primary point of contact for employee questions regarding benefits, eligibility, and coverage.
• Assist employees in understanding available benefit programs and options.
• Ensure timely and accurate administration of employee benefits.
• Review and maintain benefits-related documentation.
• Follow up on incomplete or missing enrollment documentation, including Social Security Numbers, Dates of Birth, Marriage Certificates, Birth Certificates
• Collaborate with insurance brokers, third-party administrators, and benefit providers.
• Assist in resolving claims issues and benefits-related concerns.
• Coordinate communications regarding benefits updates and changes.
• Assist in preparing and updating content for the company benefits website.
• Communicate benefit updates and changes to HR teams, Business Managers, Employees
• Update and maintain employee benefit records within the HRIS.
• Ensure benefits data is accurate, complete, and up to date.

Required Qualifications

• 1-3 years of experience in Employee Benefits Administration
• Human Resources, HR Operations, Employee Services, or related administrative roles
• Experience handling confidential employee information.
• Strong data management and administrative skills.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• High School Diploma or equivalent required.

Preferred Qualifications

• Experience working with HRIS platforms such as Oracle or similar systems.
• Experience supporting employee benefits programs and open enrollment.
• Experience working with insurance carriers, brokers, or third-party administrators.
• Knowledge of payroll and HR processes.
• Experience with data reporting and benefits analytics.