Job Description
Are you a fresh graduate looking to launch your career Join our team as a Behavioral Health Customer Support Representative and become part of a company that values growth, learning, and exceptional customer service.
In this role, you will assist customers with behavioral health-related inquiries, provide accurate information, and deliver outstanding support while maintaining professionalism and empathy. If you have strong communication skills and enjoy helping people, we'd love to hear from you.
Work Details
- Location: Bridgetowne, Quezon City, Metro Manila
- Work Setup: Onsite
- Schedule: Shifting Schedule
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information and resolve customer concerns effectively.
- Document customer interactions and maintain accurate records.
- Ensure a positive customer experience by delivering high-quality service.
- Meet productivity and quality standards while following company policies.
- Collaborate with team members to achieve departmental goals.
Qualifications
- College graduate with or without work experience.
- Completed at least 2 years of college with a minimum of 6 months of work experience.
- Above-average English communication skills.
- Good interpersonal and customer service skills.
- Strong analytical and problem-solving abilities.
- Good comprehension skills and attention to detail.
- Basic knowledge of Microsoft Office applications.
Benefits
- 20% Night Shift Differential
- HMO coverage for employees starting on Day 1
- HMO coverage for one qualified dependent upon certification
- Life and Accident Insurance
- Annual Salary Increase based on performance
- 13th Month Pay
- 14th Month Pay
- Government Mandated Benefits
Build your career with a supportive team, competitive compensation, and opportunities for professional growth. Apply today and start your journey with us!
