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Banking and Financial Customer Service Agent

  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Description

  • Respond to customer inquiries regarding banking and financial services.
  • Assist clients with account management and transaction processing.
  • Provide expert guidance on banking products and services.
  • Manage customer complaints and provide appropriate solutions.
  • Maintain accurate records of customer interactions.

Requirements

  • Educational Qualifications:High School Diploma or equivalent.
  • Experience Level: 6 months in BPO, preferably in a financial setting.
  • Skills and Competencies:Excellent communication skills in English.
  • Skills and Competencies:Proficient in call center operations and customer service principles.
  • Qualities and Traits:Strong problem-solving abilities and a customer-focused attitude.

More Info

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About Company

Job ID: 151967955

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