eClerx is looking for a Banking Allocation Officer who will be responsible for processing and allocation of all daily banking & branch banking recorded against individual customer accounts in a timely and accurate manner. This position may also involve regular assistance with general day-to-day operational activities.
General Duties:
- Download Bank Statements and ensure to send them to the branches daily
- Ensure that receipts, cheques, EFT remittances, and Branch Banking are processed daily in a timely and efficient manner against individual customer accounts
- Download and process BPAY, Paybyphone, and Credit Cards, Web payments, and reconciliations
- Process Journals such as Refunds, Rebates, Debt Collection Expenses, Bad Debt Recovered, Legal Costs, transfers, and workers compensation
- Investigate queries as they arise and liaise with the relevant internal or external customers to obtain the relevant information to clear the matter
- Assist the team with other duties when needed: sort and open mail, allocation of cheques, allocation of EFT's
- Send Direct Debit Reports quarterly and process rejections
- Clean All Bank Statements Monthly and allocate them to their respective General Ledger
- Update invoices and credit notes
- To comply with the Group credit policy to streamline and maintain consistent business processes throughout all departments
- Maintenance of process mapping of day-to-day activities, including updated work instructions on all major procedures on your role
- Deliver improved customer service and add value in the Shared Services Team provide
- Recommendations to the Supervisor and/or Financial Controller on any areas that enable more efficient / improved timely processes
- Delivery of other Ad-hoc duties as required by the business from time to time
Qualifications:
- With 1+ years of Accounts Receivable/allocations general accounting experience
- With 1+ years of experience in finance systems
- Graduate in Finance, Accounting, or any related field
If interested, you can send your resume to [Confidential Information]
