Job Description

Now Hiring: Back Office Senior TL – Hybrid | Regular Position – Cebu-Based | Night Shift | Hybrid

About the Role:

We're looking for an experienced Team Lead to lead our high-performing team focused on Talent Payroll and Onboarding. This leadership role is pivotal in ensuring smooth day-to-day operations, meeting KPIs, and driving team excellence. If you're someone who thrives in a fast-paced environment, has strong operational insight, and a passion for people development, we want you on board.

Location: Onsite – Cebu IT Park
Shift: 8:00 AM – 5:00 PM US PST | Monday to Friday- 11pm-8am Local PH Time
Start Date: ASAP

WHAT WE ARE LOOKING FOR:

2+ years of experience in a Team Lead or supervisory role
At least 2 years of experience handling high-volume US payroll
Bachelor's degree in Management, Accountancy, Finance, or a related field
Strong proficiency in MS Excel and PowerPoint
Strong analytical, problem-solving, and decision-making skills
Excellent English communication skills, both verbal and written
Good understanding of KPIs, performance metrics, and scorecards
Highly organized with excellent time management and a strong sense of urgency
Proactive, collaborative, and willing to take a hands-on approach
Willing to work onsite on a US graveyard shift

KEY RESPONSIBILITIES:

Oversee day-to-day payroll and onboarding operations
Ensure payroll processing is accurate, timely, and compliant with established policies and deadlines
Lead, coach, and support team members to achieve operational goals and KPIs
Train and onboard new team members
Conduct regular audits and identify opportunities for process improvement
Develop and implement SOPs to improve efficiency, accuracy, and compliance
Monitor team performance and provide regular coaching and feedback
Lead team huddles and engagement initiatives while fostering a culture of accountability and excellence

Amazing Benefits: See Below!