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Back Office Assistant Manager (US Payroll & Onboarding) - Hybrid

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Job Description

Now Hiring: Senior Payroll Lead Hybrid | Regular Position Cebu-Based | Night Shift | Hybrid

Are you a people-first leader who thrives in operational excellence and fast-paced environments

We're currently looking for a Senior Payroll Lead to oversee our US Talent Payroll and Onboarding operations. This is a critical leadership position that plays a key role in ensuring smooth payroll processing, strong team performance, and seamless onboarding experience for external employees in the U.S. market.

You'll be leading a highly capable and collaborative team, driving performance through clear KPIs, audits, process improvements, and hands-on support. If you're someone who enjoys empowering others while being deeply involved in operations, this role is an excellent opportunity to make a tangible impact.

We welcome applicants with Team Lead experience who are ready to step into a senior-level role.

Work Location: Onsite Cebu IT Park (6 Months Onsite, Hybrid Upon Regularization)

Work Schedule: Night Shift 11PM to 8AM PH Time (Aligned to 8AM5PM US PST)

Start Date: ASAP

Reporting Line: PH/US Leadership Team

Salary: Competitive Package (to be discussed during interviews)

What You'll Be Responsible For:

  • Oversee weekly payroll processing for over 400 US-based external employees ensuring all entries are accurate, on time, and compliant with company policies and US payroll standards.
  • Lead day-to-day payroll and onboarding operations; monitor metrics, audit transactions, and support team success through SOPs and process optimization.
  • Provide people leadership coaching, conducting performance reviews, and fostering professional growth for your team.
  • Partner with leadership to continuously enhance the payroll experience for both clients and team members.
  • Champion team engagement initiatives like huddles, recognition programs, and cross-functional collaboration.

What We're Looking For:

  • At least 2 years of solid experience processing US-based or Local PH Human Resource, Payroll, and Compliance, ideally in a high-volume setup.
  • Minimum 2 years of leadership experience, preferably in a shared service, BPO, or operations environment.
  • Background in Accountancy, Finance, or Business Management is ideal.
  • Strong proficiency in MS Excel and PowerPoint for reporting and analysis.
  • Confident communicator with excellent English verbal and written skills.
  • Must be organized, detail-oriented, and able to manage time and team priorities effectively.
  • Ready to work in Cebu during the US graveyard shift (hybrid setup upon regularization).

Why Join Us

  • Monthly Perfect Attendance Bonus (Php2,000)
  • Day 1 HMO & Life Insurance Coverage
  • Paid Time Off & Performance-Based Appraisals
  • Anniversary Bonus & Regular Incentives
  • Supportive, People-Driven Leadership
  • 5-Day Work Week No Weekends!
  • Non-toxic, collaborative culture
  • Free Coffee and Dress-Down Fridays

This is more than just a payroll role it's an opportunity to lead with purpose, bring your ideas to life, and grow in a company that values both operational excellence and people development.

Interested Send your CV to [Confidential Information] or message directly for a confidential discussion.

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About Company

Job ID: 141480177