BA/QA

We're excited to announce an opportunity to join our team as a Business Analyst! If you are passionate about bridging business needs and IT solutions, and thrive in a collaborative environment, we'd love to hear from you.

Key Responsibilities

• Partner with business users to define scope and requirements, grouping them into features for estimation during demand categorization
• Lead requirements gathering and analysis; work closely with business users, solution architects, and delivery teams to develop and refine Business Requirements Specifications (BRS)
• Maintain and prioritize Requirements Clarification Logs and Traceability Matrix for complex initiatives
• Collaborate with stakeholders on UAT planning and test case preparation
• Verify system test results and perform sampling reviews before UAT release
• Coordinate and lead User Acceptance Testing (UAT), deployment, and implementation activities
• Facilitate clear communication between IT, testers, and business stakeholders
• Provide ongoing support and coordination across IT, vendors, and business teams throughout the SDLC
• Ensure compliance with IT governance during requirements, QA, and post-implementation phases
• Manage change requests and issues effectively to ensure timely, high-quality project delivery

Qualifications & Skills

• Bachelor's degree in Information Management or related field
• 3 - 5 years of experience as a Business Analyst
• Strong analytical and problem-solving skills
• Proven ability to document business requirements and functional specifications
• Experience in creating instructional materials and delivering presentations
• Excellent communication and interpersonal skills
• Ability to build effective working relationships with stakeholders
• Capable of providing technical training to end users
• Comfortable working in cross-functional teams
• Results-oriented and detail-driven

⭐ Preferred Experience

• Background in insurance or financial services